Using the Phone in the US
U.S. telephone numbers have a fixed format XXX-YYY-ZZZZ. The first three digits (XXX) are the area code, which is unique to a specific region of a state or sometimes a section of a city. You must sometimes dial "1" before the area code, if the area code differs from your phone's number. All of the digits must usually be dialed, even if "XXX" and "YYY" matches your phone's number. (In the smaller cities, XXX need not be dialed for local calls.) Calls to Canada and certain Caribbean islands can be dialed as if they were in the U.S. (some Caribbean islands are expensive); calls to other locations require an international access code (011). At some locations (businesses and hotels with internal phone systems), you will need to dial an access code (usually "8" or "9") to reach an outside line before dialing the number.
Numbers with the area code 800, 888, 877, or 866 are toll free within the U.S. Outside the country, dial 880, 881, 882, and 883 respectively, but they won't be toll free. The area code 900 is used for services with additional charges applied to the call (e.g. "adult entertainment"). This is also true of "local" seven-digit phone numbers starting with 976.
Most visitor areas and some restaurants and bars have books with two listings of telephone numbers (often split into two books): the "white pages", for an alphabetical listing; and the "yellow pages", an advertising-filled listing of business and service establishments by category (e.g. "Taxicabs"). Directory information can also be obtained by dialing 411 (for local numbers) or 1-areacode-555-1212 (for other areas). If 411 doesn't work locally, try 555-1212 or 1-555-1212. Directory information is normally an extra cost call. As an alternative, directory information is available for free via 1-800-Free411, which is ad-supported. Information directories are also available online at each regional telephone company's web site (AT&T, Verizon, Bell South, and Qwest), as well as www.free411.com. Although each claims to have all the local phone numbers of the others, using the site of the region you are searching for yields the best results (i.e. AT&T for most of California, Verizon for the Northeast, etc.) Many residential land-line phones and all cellular (mobile) phones are unlisted.
Prior to the popularity of personal cell phones, pay phones were ubiquitous on sidewalks all over the United States, and commonplace in other places such as gas stations. Today, however, many phone companies have removed them or have increased their charges substantially. You will probably have to enter a store or restaurant to find one, though some are against the outer wall of such businesses, usually in front, or near bus stops.
Long-distance telephone calling cards are available at most convenience stores. Most calling cards have specific destinations in mind (domestic calls, calls to particular countries), so make sure you get the right card. Some cards may be refilled by phoning a number and giving your Visa/Mastercard number, but often operators refuse foreign cards for this purpose.
American mobile phone service (known as cell phones regardless of the technology used) is not very compatible with that offered elsewhere. While GSM has been gaining popularity, the U.S. uses the unusual 1900 and 850 MHz frequencies; check with your operator or mobile phone dealer to see if your phone is a tri-band or quad-band model that will work here. The two largest GSM network operators are T-Mobile USA [61] and AT&T [62]. Roaming fees are high and text messages may not always work due to compatibility issues between networks. Alternatives to using your own phone include renting one (most larger airports have a shop, with rental fees starting at $3/day) or buying a cheap local prepaid phone. Be aware, however, that prepaid mobiles in the U.S. are not nearly as common as in Europe; per-minute fees for prepaid service are generally high (usually around $0.25/minute).
Information on this page may be printed out for your use when you visit USA.
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